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Terms and Conditions


1. Warning for products containing foam beads

The inner filling, which is mostly comprised of expanded polystyrene, can cause suffocation to young children. Only open zipper to add or remove filling. Then immediately close the zipper fully. If the product becomes damaged, please discontinue use. If you would like to continue using Moon Pod products, obtain authentic Moon Pod replacement parts as necessary.

The inner bead filling, comprised of expanded polystyrene is flammable. Moon Pod products and should not be opened or used near any fireplaces, stoves or any other types of surfaces or places that could be considered dangerous near flammable materials. 

2. Warning

Children should be supervised when on or near Moon Pod products, and should not be allowed to open any zippers. The inner filling, comprised of expanded polystyrene beads in the internal bags are hazardous and can cause suffocation. Only adults should be allowed to open internal bag zippers for re-filling Moon Pod products.

3. Limitation of Liability

To the maximum extent permitted by applicable law, under no circumstances will Galaxy Relaxation, or any person or entity associated with Galaxy Relaxation, be liable for any losses, expenses or damages whatsoever, whether in contract, tort (including without limitation, negligence) or otherwise, including without limitation reasonable attorney fees (“Damages”) from the use of, inability to use, or reliance on, or any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft, destruction or unauthorized access to, or alteration of, by Galaxy Relaxation Products or the Galaxy Relaxation Website (www.moonpod.co), including without limitation, any liability for damages to your computer hardware, data, information or business and any liability for special or consequential damages, even if Galaxy Relaxation or an Galaxy Relaxation authorized representative has been advised of the possibility of such damages.

In no event will Galaxy Relaxation's total liability to you for Damages exceed the amount you paid, if any, for accessing the Galaxy Relaxation Website. If you live in a state that does not allow the limitation or exclusion of liability or damages, the above limitation or exclusion may not apply to you. All claims and representations presented in the Galaxy Relaxation Website are intended to be forward-looking and are qualified by important factors.

Galaxy Relaxation LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS PRODUCTS OR HEALTH CLAIMS FROM USE AS ADVERTISED ON THIS SITE, INCLUDING DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

4. Shipping Charges and Taxes

We currently ship to all 50 USA states. You can place an order any of those locations as the shipping address or call our customer service phone number for more information.

Unfortunately, we cannot currently ship to PO Boxes or APOs.
Charges for shipping and taxes if any will be shown on Galaxy Relaxation emailed invoice(s) and should be shown on the shopping cart. These emails will also state the expected delivery date.

Unless described on the product page your order should arrive no later than within 10 business days in the USA. The Customer is responsible for sales and all other taxes associated with the order. If applicable, a separate charge for taxes will be shown on Galaxy Relaxation's invoice.

5. Warranties and Defective Merchandise

There is a (1) one-year warranty on the seams and zippers of each Moon Pod cover. With normal use and care, Moon Pod products should last for years. Should you need replacement beads, they are available online at our website. If you feel you have a warranty claim, please contact cx@moonpod.co with an image of the defect. 

7. Force Majeure

We shall not be liable for any failure to perform any obligation which is due to an event beyond of our control including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of obligations entered into, nor which could have been reasonably foreseen. We will make utmost efforts to notify you when such failure happens.

8. General Terms

Moon Pod reserves the right to change these Terms of Use or the Website content and to discontinue Website availability at any time without notice. If any provision of these Terms of Use is determined to be invalid by any court having competent jurisdiction, the other provisions will remain in full force and effect and the invalid provision shall be interpreted to the fullest extent permitted by law. The laws of the State of New York and the federal laws of the United States will exclusively govern these Terms of Use. You agree that the only proper venue for any dispute will be a federal or state court located within the State of New York, and you consent and submit to the personal jurisdiction of those courts for the purposes of litigating any such dispute. THE PARTIES IRREVOCABLY AND VOLUNTARILY WAIVE ANY RIGHT THEY MAY HAVE TO A TRIAL BY JURY TO THE EXTENT PERMITTED BY LAW. Sections 1-8 will survive any termination of these Terms of Use. You agree to hold Moon Pod and its licensors harmless from all losses, expenses and damages, including without limitation reasonable attorneys’ fees, resulting from or relating to any information you provide or your violation of these Terms of Use or the Privacy Statement. These Terms of Use are the sole agreement between you and Moon Pod relating to the subject matter herein.