CRESCENT

Crescent is now in stock, and will ship same-day if ordered before 2pm ET. Our shipping facility does not ship orders on weekends.

Yes! Shipping is free to the 48 continental United States. Shipping to Alaska and Hawaii is an additional $40 per Crescent.

No, unfortunately not. We are rewarding our first customers with the best ever price for Crescent, $129. Once the timer runs out, Crescent will be sold at its normal, higher price.

All return requests should be submitted to https://moonpod.returnly.com/.

All returns should be submitted within 14 from the day of delivery. Any return request after 14 days from the day of delivery cannot be considered.

Please do not submit exchange requests through our returns portal. If you have an exchange request due to any reason please email cx@moonpod.co directly. There is no need to submit an exchange request through our returns portal.

If and when a return is authorized, you'll receive step-by-step instructions. We retain the right to deny any return request. If your return is authorized, you are responsible for the return shipping costs, a re-stocking fee, and additional fees from products that are damaged or where the original packaging is damaged.

You must obtain an RMA number in order for https://www.moonpod.returnly.com to credit your account.

Returns must be properly and safely packaged to ensure all products arrive in new condition. Returns that are improperly packaged may cause damage to the item. If the item (including the sleeve) is opened or damaged, we will not be able to offer a full credit for your order.

Please note; replacement products are eligible only for exchange (if defective), and are not eligible for refund unless they arrive defective.